Cleanliness
Many customers praised the cleanliness of the facility, particularly the gym and locker rooms, although some noted issues with the showers.
Staff Attitude
Feedback on staff was mixed; while some employees were described as friendly and helpful, others were reported as rude or unprofessional.
Equipment Availability
Customers appreciated the variety and availability of equipment, especially during off-peak hours.
Membership Issues
Several reviews highlighted problems with billing and membership cancellations, indicating dissatisfaction with customer service in these areas.
Atmosphere
The gym is generally described as a comfortable and non-judgmental environment, although some customers reported uncomfortable behavior from other gym-goers.