At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is consistently reported as clean and well-maintained by multiple customers.
Staff
Staff members are frequently described as friendly, helpful, and professional, contributing to a welcoming atmosphere.
Equipment Availability
While many customers appreciate the variety of equipment, some have noted a lack of free weights and benches during busy times.
Customer Service Issues
Several reviews highlight frustrations with the membership cancellation process and lack of effective communication from staff.
Temperature Control
Numerous customers expressed dissatisfaction with the gym's air conditioning and hot water availability, particularly during extreme heat.
SD
Salomon Davila
Sep 29, 2025
5.0
Un lugar exelente. Buen anbiente
ST
Shawn Torres
Sep 18, 2025
1.0
Idk wth is going on but I always workout overnight 12am-3am and the ac is always off. Maybe they’re trying to keep people from coming at night? Idk but I never go during the day, but it’s seriously like an outdoor gym.
AB
Anthony Bugarin
Sep 10, 2025
5.0
Its a planet fitness at its core good environment, good people, and a judge free zone. Plenty of machines and spaces for privacy.
DD
David Davis
Aug 15, 2025
1.0
Stupidly I decided to get a membership I saw some results because I started going and was consistent but when I came to cancel. big dude at the desk said I canceled gave him a 30 days notice back in June and yeah it’s still August and I’m getting overdraft charge from an annual fee. I need somebody to contact me and fix this because I’ve tried reaching out and y’all don’t help me.
CM
Christian Mendoza
Aug 13, 2025
1.0
Honestly terrible service and disappointing experience. A person I was with passed out inside the gym and while the paramedics were on the way I tried getting a Gatorade for the person unconscious on THEIR floor; they demanded I payed first so I had to go all the way to my car for my wallet WHILE THEY WERE STILL UNCONSCIOUS ON THE FLOOR! (Baffled they prioritized money over their own costumers safety)