Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
336 reviews
5 stars
238
4 stars
54
3 stars
10
2 stars
7
1 star
27
What are people saying?
AI-generated from customer reviews
Cleanliness
Many customers praised the gym for its cleanliness, noting well-maintained facilities and equipment.
Staff
The staff received positive feedback for being friendly, helpful, and welcoming, although some reviews mentioned issues with specific employees.
Equipment
Customers appreciated the variety and availability of equipment, though some noted that certain machines were frequently out of order.
Atmosphere
The gym is described as having a positive, non-judgmental atmosphere, making it a comfortable place for workouts.
Customer Service
Mixed reviews on customer service; while some had positive experiences, others reported rude behavior and poor handling of membership issues.
- VLVanessa Laczy6 days ago5.0I’ve been going to Planet Fitness for a while now, and honestly, I love it here! The environment is always welcoming and never intimidating. The staff are kind and helpful — especially the newest manager, Raquel. From day one, she’s been so warm, friendly, and always greets everyone with a smile. I really appreciate the layout of the gym — two areas of cardio equipment and plenty of machines, so it never feels overcrowded. The massage chairs and hydro beds are perfect after a workout, and the tanning beds are a great bonus if you want a little glow. Overall, it’s an amazing place to focus on myself and feel good every time I walk in!
- MEMiss EOct 21, 20255.0I love this gym. Staff are amazing! Clean. Other ppl working out are usually very nice. I chose planet fitness for the amenities and quality of machines. Special shout out to Raquel and Jasy at the front! Their energy and presence is so welcoming and friendly. Just how you’d want to be greeted.
- EMEdgar MaldonadoOct 20, 20253.0We have been going to the Fall River location for years. Never had any issues until we went to the Somerset location. Wow what a difference. The Somerset location is a year newer but seems like it’s brand new. We need to do a better job maintaining the Fall River location. Cleaning regularly. And fixing machines asap when they break. I understand that the Fall River one most likely gets used a lot more but it doesn’t cost anything to clean regularly and to Maintain the equipment.
- BEBay State ExplorerOct 8, 20255.0First time at this Planet Fitness and I’m impressed! Clean gym, plenty of equipment available, and friendly staff who made me feel welcome right away. Great atmosphere for a solid workout—definitely coming back!
- MOMaryann O'SheaSep 30, 20251.0I lost my job. So I had to cancel a lot of things. Planet Fitness insisted that I go into the location that I opened the account. In order to cancel my membership. That location was Fall River. The woman behind the counter was extremely rude to me and said that my account won’t be closed until I pay the balance. So I explained that was unemployed and I’ve been trying to cancel prior to coming to the location. The employees started laughing at me and my situation and an argument happened. So I left the Fall River Planet Fitness with the entire gym looking at me because I had to cancel my membership. So where’s my no judgement.. #JUDGEMENTfreeZone Because those employees made fun of me openly and nobody did anything. Being mean on purpose is a part of the new world