Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Planet Fitness
Westerville Plaza 87 Huber Village Blvd, Westerville, OH
43081, United States
Hours
Reviews
4.0
413 reviews
5 stars
251
4 stars
60
3 stars
27
2 stars
15
1 star
60
What are people saying?
AI-generated from customer reviews
Cleanliness
Multiple reviews highlighted significant cleanliness issues, particularly in the bathrooms and on gym equipment, with reports of hair, dust, and mold.
Staff Attitude
Customer feedback indicated a mixed experience with staff, ranging from friendly and helpful to rude and inattentive.
Equipment Availability
While many customers appreciated the variety of equipment, there were complaints about missing dumbbells and malfunctioning machines.
Busy Environment
Several reviews noted that the gym is often crowded, leading to long waits for equipment and a less enjoyable workout experience.
Membership Experience
Some customers expressed dissatisfaction with the membership process and customer service, particularly regarding cancellations and billing issues.
- PBPatti B5 days ago5.0Go to the gym at least 4-5 days a week, not overly crowded. Able to work out without having to wait on machines
- ATAaliyah ThompsonOct 26, 20253.0There are a lot more PF going back 24 hrs, 7 days a week. When will this this one change their hours? When I’m finally done with all my weekend To-dos I’d like to be able to go the the gym at the end of the day but I can’t because it’s closed.
- KRKrisB's Midnight RailRoadOct 22, 20254.0Fair place usually no wait on equipment .. fair price but read the contract before you sign it.
- DMDudu MaiaOct 21, 20251.0Very bad, terrible understanding, I forgot a sweatshirt at the gym and when I went to ask the staff they simply didn't care or even look to see if it was there. There are always dumbbells missing, there are never enough and you have to wait a long time until you can use them, machines spread throughout the gym so that you have to keep moving to work the same muscle group. Simply horrible.
- WSWendys SifontesOct 21, 20254.0It's a good option for training! But there are many people who, instead of working out, use the machines to look at their phones, and they make other people waste time waiting! They should correct that mistake.