Cleanliness
The gym is frequently praised for its cleanliness, with many customers noting that the facility and locker rooms are well-maintained.
Staff Issues
Several reviews highlight negative experiences with staff, particularly with a manager named Pam, who is described as rude and unprofessional.
Temperature Control
Numerous customers complain about the gym being too hot or too cold, indicating a lack of comfort during workouts.
Equipment Availability
While many appreciate the variety of equipment, some express frustration over the availability of popular machines and the need for better maintenance.
Customer Service
Mixed feedback on customer service; while some staff members are praised for their friendliness, others are criticized for being unhelpful or dismissive.