LB
Laurie Brown
Jul 25, 2025
Horrible carry out! The food was unbearable, no one could eat and enjoy the meal, due to the high contains of their so call "Spicy Red sauce", I love spicy, but not so hot that I can't eat it! A waste of money! Plus the order was incorrect. I will say, when I called the restaurant, to relay my issues, the young lady who answered the phone, was very nice and apologetic, however the Manager was very rude and showed no compassionate or would except accountability for any of his errors; In stand of listening and then apologizing for his mistakes, he continued to be very rude and he told me "Well, then don't order from them again"! Like I would be ordering from them again! The whole experience was very sad and unacceptable.
He displayed a negative attitude by showing his inability to receive feedback from his paying customers, he exhibited a unprofessional behavior during his interaction with his paying customers, and he showed he is not Manger material. He needs to attend manager etiquette classes! And he needs to improve his listening skills and learn how to deal with his customer issues more efficiently!
I will never order or return to this Pizza Bolis again! (3030 St Charles Pkwy, Waldorf, MD 20602)
Plus, I'll surely warn all my friends, family, and acquaintances, about this experience.
I'll also be fowarding a former letter explaining my poor experience to the BBB, Consumer Protection Division of Md, Charles County Commissioner, The office of Food Protection in CharlesCounty, Charles County local health department and Maryland Office of the Attorney General’s Consumer Protection Division.
Hopefully once I'm done, no one else will experience the same poor ordeal I went through!