Operational Issues
Frequent reports of the restaurant being closed during posted hours, leading to customer frustration and lost orders.
Food Quality
Mixed reviews on food quality; while some customers enjoyed their meals, others reported issues with freshness and incorrect orders.
Customer Service
Service quality varies; some staff are praised for friendliness and helpfulness, while others are criticized for being unprofessional or unresponsive.
Cleanliness
Multiple reviews highlight unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Customization Limitations
Customers expressed disappointment over the inability to customize their orders as they could in the past, impacting their overall experience.