Business Details
About
HVAC ContractorPlumberExcavating ContractorEmergency PlumbersSewer & Drain CleaningWater Heater ServiceDrainage ServiceBackflow Prevention
We are a local, family-owned plumbing and HVAC business serving Southern Arizona since 1981. Our longevity and our reviews show how well our clients appreciate us. We provide residential and commercial plumbing services, from simple to very complex. Our philosophy is to try every time lower the cost of a plumbing repair by fixing the problem instead of changing an entire system, and by NEVER overcharging you for our work. We work on the same ethical principles in our HVAC department.
Location
Hours
Reviews
4.7
189 reviews
5 stars
168
4 stars
6
3 stars1
2 stars1
1 star
13
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Promptness
Many reviews highlighted the quick response times and same-day service for emergency plumbing issues.
Quality of Work
The quality of repairs and installations was frequently commended, with technicians demonstrating thoroughness and attention to detail.
Communication
Technicians were noted for their clear explanations and willingness to answer questions, enhancing customer understanding and satisfaction.
Mixed Experiences
While most feedback was positive, a few customers reported issues with sales practices and service delays.
- JSJessica Sena3 days ago5.0Chris saved me, on a Sunday, when I awoke to water heater that had been leaking water for a few hours! He helped me understand each step, and so grateful, thank you!
- JHJan Harrison6 days ago5.0Mark Coronado from pioneer plumbing Was a great representative for the company. He explained everything he was going to do and the cost. He was very professional and friendly. I would definitely recommend Mark C and Pioneer Plumbing to everyone needing a plumber.
- JBJana ButlerNov 3, 20255.0Chris Andrade from Pioneer Plumbing came out the same day we called for a suspected leak under our older double wide. He tested inside the house and also crawled underneath. No leak. He did say there could be a blockage somewhere, but if we aren’t having problems, to wait and see. If a problem develops, we will call Chris to come do a camera inspection of the drainage system.
- CTchristy TOct 27, 20255.0Chris and Henry came out on a Sunday evening for an emergency situation where my bathroom and drain near my washer dryer were overflowing onto the floor. They are very knowledgeable and friendly and got right to the issue. Chris ran a camera down to look at the main, found the blockage and then got on the roof and snaked it out to remove the blockage causing my issue. They fixed my problem on a Sunday night and talked me through my different options to take care of the aging main water line with significant scale build up. I was impressed by how friendly, knowledgeable, thorough and responsive they were. I would highly recommend them!
- PHPam HavemanOct 21, 20255.0My realtor was able to meet up with him on a property I am interested in purchasing. He was very knowledgeable and explained what it would take to get gas to the property. Everything was just an estimate. And they were able to take care of this within a day of me calling . Would highly recommend this company.