Pink Zebra Moving - Wilmington

Reviews

• LP

  Linda Philipp

  Oct 21, 2025
  5.0
  Above & Beyond - Outstanding Service When We Needed It Most! After being left in a bind by two unreliable moving companies, Pink Zebra Moving truly came to our rescue. From my very first call with Kelsey Adams, I felt immediate relief - she was kind, professional, and made arrangements in less than 24 hours to help us when we had no options left. On moving day, Pedro and Derek went above and beyond every expectation. Their teamwork and communication were outstanding - they worked hard, handled everything with precision and care, and brought a calm, positive energy that completely changed the tone of our day. The coordination between the office and the crew was seamless, a reflection of strong leadership and a team that genuinely cares about their customers. Pink Zebra Moving exceeded our expectations from start to finish and delivered expert, reliable, and exceptional service when it mattered most. The owner should be proud - this is a company built on integrity, excellence, and heart. We’re truly grateful and would recommend them without hesitation.
• AD

  Andrew Davis

  Oct 16, 2025
  5.0
  Great guys got the job done fast and good. Would definitely recommend
• JM

  Jon Munizza

  Oct 11, 2025
  5.0
  I'd give 6 stars if I could! These guys and gals are phenomenal! Great price, great service and efficient! Pedro and his partner we're awesome! Highest recommendation!
• DB

  David Boles

  Oct 10, 2025
  5.0
  My items were handled with Care and a lot was moved in a very efficient manner. They worked well together and communicated frequently with me about the move.
• JH

  jaeden hill

  Sep 26, 2025
  1.0
  I was quoted verbally and on my online statement that the dump fee was $50. What they didn’t mention was that the dump fee has a $200 labor charge added on to it as well. When I called and asked about this charge, I was told it was “standard policy.” I was not made aware of the $200 standard policy labor charge when I called to confirm that the dump fee was only $50 3 different times. (Also, I only requested two items to be dumped. A love seat and a dresser…) The owner called me and said he would take a listen to the phone calls and give me a call back. He did not give me a call back. The movers were great people, and setting the move up was smooth, but this $200 charge that isn’t anywhere on my quote, and was never mentioned by the receptionist, seems like an unethical business practice. Update: by the response from the owner it’s clear that this company doesn’t want to take accountability for their mistake. They mention I was told about labor charges over the phone. I was not. Again, there were three separate phone calls where I question the price of this dump fee, and I am told on each occasion that it is just a $50 dump fee. No mention of any extra charge, no mention that a labor fee is included in the dump fee. My online quote itself states $50 as the dump fee, with no mention of any other fees included. My situation may be unique, but acting as if New Hanover dump fees or standard moving policies are common knowledge is ridiculous. You’re supposed to educate your customers with good business practice, not take advantage of them for their ignorance.