Pink Zebra - Farmington

Reviews

• KK

  Karla Kretzschmer

  4 days ago
  5.0
  Absolutely the best moving experience I’ve had in all the moves in my life thus far. Evan, Hussein and Ali were wonderful movers. They did their job very well. Everything was packed and unpacked and placed in the new property as it should be without any damage. It was a pleasure working with the whole team! Thank you for making this move experience a positive one.
• EA

  Elena Alemayehu

  Sep 9, 2025
  4.0
  Evan and Ali did an amazing job. They were on time and went straight to work. No time wasted, they asked what stuff I wanted wrapped and put everything where I asked them to. They were very kind and I appreciated the help a ton. As far as price goes, this was my first time moving but what they quoted me was what I paid! The quote was free and quick. This was a sudden move for me and they were able to quote me on Friday and move me on Sunday! (Price 3Bd2Bt local move)
• LA

  Liz E (ALovelyCreature)

  Sep 2, 2025
  1.0
  We are disappointed in the services from Pink Zebra for several reasons, but the main one being the lack of communication and resolution after severely damaging our home. The first issue we had was with poor communication. We were moving our office, and had three stops, two pick ups and a drop off at our final destination. I called several times prior to our move day to ensure the movers would show up at the correct location because the emails I was receiving did not have the right location, but they assured me they understood our needs. Come moving day, the movers show up at the wrong location, causing an hour delay. While moving items out of our home, the movers had trouble moving armoires down the stairs —causing them to damage our antique door and wood floors going down the stairs, even dropping one of the armoires completely. This included deep indents, scratches, and gouging. The movers assured that they have insurance and that it wouldn’t be an issue to repair and at the time we trusted that. The movers were kind and friendly. We know accidents happen, and as a business owner myself, I assumed by the services provided that this company had integrity. We fed the workers a generous lunch and provided drinks they mentioned were their favorites. We also provided a generous tip. When we reached out to management about the damage, they requested quotes, which we got with contractors we have experience working on the antiquity of our home. The damage is severe enough to impact the value of our home, and we wanted to ensure that the damage was properly repaired. After receiving our quotes, Pink Zebra sent a contractor of theirs out to provide a quote for the damage, claiming it was an adjuster. The contract they sent expressed he wasn’t experienced in the repairs we needed, but could make it “passable.” He wasn’t able to provide a clear answer regarding how he would repair our door or stairs, but said he would do his best to make it “match as best as possible.” We asked Pink Zebra for photos of the contractor’s work so we could see the quality of their work, but they never sent anything. We let them know our concerns, but they refused to pay for the full damages, and would only reimburse the amount their contractor quoted, which was significantly less than the professionals we spoke with. To provide some perspective, we paid over $4000 for this move and they caused over $2000 in damages, but were only willing to reimburse us $500 or send their contractor out. There was other damage done to furniture and equipment, but we decided to let that go as it was most important to fix the major damage to our home. We let Pink Zebra know we wanted an insurance adjuster to come out regarding the damage since we couldn’t see eye to eye and we are aware that they have insurance. It’s been several weeks and we’ve never heard back. If we don’t come to a resolution we are going to have to escalate this issue. We are extremely disappointed that Pink Zebra isn’t interested in resolving this professionally. If you decide to work with Pink Zebra, keep an eye on everything and document everything. We were hopeful that Pink Zebra would be integral and take accountability for the damages that they caused, but unfortunately that isn’t the case and we will not recommend them moving forward.
• JS

  Jazmine Saad

  Aug 20, 2025
  5.0
  Hafez was a very confident and smart man who knew how to help me move , he moved me from Detroit to newyork Whitch was a very stressful and self doubting adventure but Hafez knew how to handle it and assured me everything was going to be ok , it’s like he knew what was going on in my mind and said it out loud . He had pep and spirt like no other , the kind of uplifting spirt that you would need in a situation like this , I am an inspiring filmmaker and upcoming actress who needed to make a change in my environment and I needed a differnt kind of scenery , and I discovered hafez and just by like looks I knew he was the one who could help me through this tough and mental straining battle of moving , truly thank you .
• ES

  Elliott Stanish

  Aug 17, 2025
  5.0
  Pink Zebra is FANTASTIC! I have moved quite a bit and this was one of my first in state moves. I just bought a house and was a bit strapped for cash. I got a very reasonable quote from Pink Zebra. They ended up completing the job in record time which saved me money. It was a total life saver. The communication was crucial and appreciated. There was a small mishap with staff calling in but, they made sure I knew every detail of my updated timeline. They are incredibly patient and were able to answer all my questions. There was one minor incident where there ended up being a crack in a particle board shelf from IKEA. They were transparent and honest about the incident. This was a cheap shelf so it was not a big deal. But, I appreciated the honesty and immediate notification. The movers were so incredible to work with - especially on an abnormally hot day. I highly recommend this team - Avery and Mike made my move less stressful!