Pho Lotus

Reviews

• HM

  Hope Metzler

  6 days ago
  3.0
  The food was really good, and the service was fast and nice, however the portions were really small and the price was expensive. The spring rolls were disappointing, i was expecting the small fried rolls but instead it was just three rice paper wrapped rolls and they were 15$. I personally felt like this was a rip off and misleading.
• JD

  Josh Dewitt

  Oct 14, 2025
  3.0
  Just ok.
• AK

  Alison Kelley

  Sep 16, 2025
  4.0
  I line in the neighborhood and get there green curry rice or soup. The food is solid but errs on the salty side for me, and I prefer more veggies in my meat dishes, but you can add them for an upcharge. The dining area has nice south exposure and plenty of seating but feels a little cavernous to me, which can get noisy when it's busy. I also don't care for TVs in restaurants. Major bonus is the nightmare Chelsea Hotel next door closed, which is a godsend for Pho Lotus's owners and patrons.
• EM

  Edith McKee

  Sep 6, 2025
  5.0
  The service was excellent. The food was delicious. They made recommendations on what could be modified to accommodate our vegan diet. Highly recommended.
• JC

  Jae Choe

  Sep 1, 2025
  2.0
  Me and my wife got sat immediately but by the time our server came over, it was already 30, 35-ish minutes past. Every attempt to make eye contacts and wave of hand failed gracefully. Every servers that we saw disappears into the kitchen and we don’t see them for like 5 minutes at a time, whenever they are out in the dining hall, they are “laser focused” and give their absolute best to don’t look our way. We thought about leaving and go some place else, but not many places were open at around 8 pm on Sunday. When our server had to bring something over to the table next to us, she couldn’t ignore us no more and finally came over and asked “do you want hot water or cold water?” Umm no hello? No apology? No excuses? After placing our orders and was waiting for another 20+ mins for pho (which by the way takes less than 5, 10 mins normally) I got to overheard our server talking to two dudes about how they didn’t have their usual third server working that night and suddenly getting bombarded by amount of guests and pick up orders coming in. Hmm perhaps they tip her up front? Maybe they are regulars? No idea but she had 5 mins to chitchat with them while she didn’t have 10 seconds to properly greet us. The food here was pretty good despite the starvation we had after waiting almost an hour for this noodle dish. This is the only reason for 2 stars. We did not feel welcomed and they need to better train their staffs. We also noticed many phone calls were left to ring out. If you come here while they are not so busy or you are a regular who can butter up these servers, I do not recommend this place for dining in. Either go to some place else or do a take out or delivery.