Becky was very helpful.. I had to go out of state to get insurance because they wanted to charge me very high insurance.
The truck was going to sit in one place because I was selling it.
I needed insurance so people could see how it rode on the road.
Thank you Becky for helping me get it insured.
KA
Keirsten Akata
Sep 30, 2025
5.0
I want to give a huge thank you to Ms. Becky. She has been patient, caring, and always so helpful with any changes or questions I’ve had. She makes everything simple and stress-free, and I truly appreciate the support she provides. Thank you, Ms. Becky, for always going the extra mile!
AH
Aaliyah Hankins
Sep 10, 2025
5.0
This office is the best office to deal with! They truly care! I have been with State Farm for a decade and I couldn’t possibly recommend anyone better!!
SE
Steve Evers
Aug 20, 2025
3.0
After shopping full coverage policy's and finding cost about the same for a 71 year old, I joined the State Farm Safe Drive program. The program just informed me I'm on track for a 30% discount. If this discount drops my whole 6 month policy & monthly payment to this degree, I will repost a 5 star review and tell everyone I run across what a great program it is. 🌄
TG
Tom Graham
Aug 6, 2025
5.0
I recently had the pleasure of working with Becky at State Farm, and I couldn’t be more impressed with the level of service I received. From the very beginning, she was professional, patient, and extremely knowledgeable.
She took the time to answer all of my questions clearly and thoroughly, ensuring I understood every detail of my policy and options. What stood out most was her willingness to go above and beyond—whether it was following up promptly, simplifying complex information, or just making the process feel smooth and stress-free.
In an industry where customer support can make all the difference. Becky is a true asset to the company. I highly recommend her to anyone looking for trustworthy guidance and top-tier service.
Thank you again for your outstanding support!
Frequently Asked Questions About Phillip Gooch - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.