Phil Thompson & Associates

Reviews

• PG

  Payton Gullikson

  Oct 20, 2022
  5.0
  My family has gone to PTA for years now and have always been happy with the service we received! My tax preparer, Taylor, has gone above and beyond to help me with all things tax related and it has been so wonderful! From help filling out W4s to preparing my taxes and everything in between, I could not be more happy with the service I have received at Phil Thompsons! Can't recommend this entire team enough!
• SM

  Sydney Moug

  Oct 20, 2022
  5.0
  There's is something so different about small businesses! I have felt nothing but respected, listened to, and validated when working with PTA. These employees work so hard and it's so clear they care very much for the clients and community they serve. 10/10 service, could not recommend enough.
• MM

  Madysen

  Oct 20, 2022
  5.0
  Such amazingly helpful people with any questions you may have. Everyone is respectful and does all that they can to make things work for you. Highly recommend!
• NJ

  Natalie Johnson

  Sep 22, 2022
  1.0
  We are a dual military household, also a healthcare worker and doctoral student who went to PTA for 2021 taxes. We were initially give a new CPA- Taylor who was not very knowledgeable or helpful in helping us find tax benefits for army, healthcare workers, or doctoral students. We then asked her to help us with tax write offs for our career and military expenses, she was also unable to help with this, even though we provided the information for tax relief. Then we went to her supervisor- Lindsey who was unprofessional and rude in most email communication we had with her. We have been paying taxes for 20+ years and have never had a CPA/tax preparer that were as incompetent and negligent as these 2 at PTA. Unfortunately PTA were highly recommended from family and friends but they just could not provide. I am shocked at the unprofessional and rude attitudes that Lindsey portrayed in her emails; she continued to blame the IRS, our past CPA, and us for the tax issues...but never once took any accountability for their failures. We reached out to Phil Thompson hoping to receive a refund for the incompetence and unprofessional demeanor of his employees--we hope he does the right thing and stand by PTA work--although we have basically performed all the work and calls to the IRS ourselves. We have always paid taxes early and without any penalties...this year we have had to submit extra forms and call the IRS even with PTA completing our taxes. WE WOULD NEVER RECOMMEND OR USE IN THE FUTURE. I ENCOURAGE OTHERS TO FIND ANOTHER CPA.