Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as undercooked chicken, greasy items, and missing ingredients.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.
Customer Experience
Overall, the dining experience was negatively impacted by slow service, unhelpful staff, and frequent errors in orders.
Mixed Feedback
While some customers praised specific staff members and enjoyed certain menu items, these positive experiences were overshadowed by the majority of negative reviews.
SD
Steeve Dufour
1 day ago
5.0
Super service au PFK de Rouyn Noranda. En plus, la cuisson est très bien et les morceaux sont beaux!
VS
Véronique Sylvain
2 days ago
5.0
Dame à l’accueil très sympathique et courtoise
TM
Taylor McCarthy
Nov 6, 2025
1.0
Terrible app and refund system. ABSOLUTELY never had this issue with anyyyyy of the other fast food chains. Constantly out of chicken, lettuce and mains supplies AND they cant even refund you right away. Yeah go somewhere else, besides the people working there all seem lost and dont even know what to do.
SC
Sidiki Coulibaly
Oct 23, 2025
1.0
Super nul service, le gars noir il est vraiment arrogant, et offre un service très impoli. 0 étoile si je pouvais le mettre
CT
cindy Thouret
Oct 8, 2025
1.0
Je mais 0 étoiles il est 19h30 on arrive pas une personne qui parle Francais mais surtout qui comprend pas ce que tu demande , tu lui dit qu'on est 2 il dit qu'il reste pour 1 personne.
La personne a l accueil manger quand nous somme arrivée le mec en cuisine ne voulais pas je pense faire un autre morceau de poulet .
Je ne sais pas comment il fond pour rester ouvert .
Déjà notre 1 er service y a 1 an etais pas ouff donc on a voulu revenir alors la plus jamais ...