I have been a customer here for about 10 years. And this years was my last. We have had so many plant die, and I always assumed it was because we planted in the wrong place or did something else wrong. We'll this year I started to really get into house plant. I always wanted more and I now have the time to really pursue having a large collection. I started that collection by buying at Petittis. Boy, was that a mistake. I have had one disaster of a plant after another. All have lived and after alot of research and reddit all have thrived, no thanks to the staff at this store. I have brought home plants with thripes, I brought home plants that promptly lost all the leaves on the lower half of the plant and still can't grow leaves on the bottom half, I brought home the Charlie Brown Christmas tree equivalent of a croton Petra that I was assured would grow leaves in the middle, it is still bald in the middle. But the piece de resistance was being sold a calathea ornata with spider mite eggs on the leaves. Not till I got it home did I notice the tiny little white dots. I thought nothing of it. And then the plant began its slow miserable demise. Finally I gave up receipt in hand, pictures on my phone to prove that the rest of my plant are happy and healthy, with my tail between my legs to petittis. There instead of explaining to a new and novice house plant hobbiest, they tried to deflect until I rattled off the list I listed above. I was given store credit by the nice lady at the front desk. But once the guy she brought over not only argued with me but when I tried to tell him that those spots had been on the plant since I had bought it, so they had again sold me another infested plant and he basically told me it wasn't possible that they not only sold me a plant with spider mites but made it very clear that he didnt believe me about any of it and didnt care about the photo evidence I had. I was Just done with Petittis. So if you made it to the end of this, thank you. And let this please be a warning. Please dont waste your money here, because at this point I have wasted thousands of dollars here thinking it was worth it, and it wasn't.