Pet Grooming By Audrey LLC.

4.3
116 reviews

About

Pet GroomerPet Boarding Service
When you want the perfect place to bring your pet for grooming, Pet Grooming by Audrey. is the only choice! From shampoos and cuts to styles and deodorizers, we can make your pup look great!

Location

Pet Grooming By Audrey LLC.
13530 Discovery Drive, Omaha, NE
68137, United States

Hours

Reviews

4.3
116 reviews
5 stars
90
4 stars
4
3 stars
2
2 stars
4
1 star
16
  • BC
    Brandy Christensen
    Aug 9, 2025
    1.0
    Do NOT bring young puppies or large breeds here! I have a bernedoodle puppy, who came here for a groom a couple times before he was a year old. I didn't want to make a hasty decision before not returning, so I gave it another chance. Unfortunately, the young woman who groomed him was about half my age and very obvious that she lacks experience with not only large dogs, but young pups specifically. She would ONLY take my high energy guy at 7am, which meant for him, that he just woke up, hadn't had breakfast yet or time to burn off his energy, and believe me, that's when hes at his peak energy for the day. The last time I brought him in, she told me I dont play enough with his paws, face, tail and recommend I do more of that. The thing is, I do all of those thing with him on a regular basis and he's not reactive to me, or anyone else in our home and again I repeat that he's got the most energy at that time, so of course hes less likely to cooperate. Second, I have a strong dude, so I NEED a springer collar on him for better control. I've used this on him since he was small and add links to it as hes gotten bigger. The groomer I had (I forget her name) told me its too tight and didn't put it back on him so I had to struggle getting him in my car when I picked him up. I tried the collar on later, when he calmed down and it fit just fine, she must not know how those collars work! The groomer who worked on him also didnt didnt know how to trim the tail or his nails for that matter. He was completely clean cut when I picked him up, except for his tail was left alone. He looked ridiculous! His nails were uncut, which I do trim them between grooms as they grow quickly, but these needed to be done and they just were not done even a little. Newsflash, if you're going to work as a dog groomer, you should be fully prepared to learn on the go, have patience and not be so rude to the dog owner because it was you who left them no choice but to bring you a high energy PUPPY at the literal ass-crack of dawn. Don't worry chick, you won't have to worry about grooming my pup again because I won't be returning!
  • TR
    Todd Rannals
    Jul 30, 2025
    5.0
    Awesome, the best!! We've taken our pups to other places that call themselves groomers and they were absolutely butchers. This place is the real deal
  • HP
    Huy P
    Jun 30, 2025
    5.0
    Been taking my mini labradoodle here for 10 years. Chris is awesome. Just be sure to make your next appointment when you pick up your dog so you can get in easier on their schedule.
  • EB
    Emily Becker
    Dec 28, 2021
    1.0
    I wasn’t impressed with the greeting I got from my groomer. She came out and verified my info then told me to put my dog in the kennel where she would wait for her turn. She didn’t ask for my vet records. At pick up, my dog bolted for the door. She started throwing up the second we got home. I called and asked about her visit and the staff and owner were rude and offered zero compassion or sympathy. They told me over and over “he must have gotten into something last night.” They had my information in front of them but didn’t care enough to even know my dog is a she not a he. The customer service is terrible and for that reason I would not recommend this business. There are plenty of other places to try in the area.
  • AL
    Annali Leach
    Apr 29, 2017
    3.0
    When I called to get my Bullmastiff's nails trimmed, the lady on the phone was super rude, "we don't do aggressive dogs." I told her, They are the furthest from aggressive, the breed isn't even on the humane society's list of aggressive breads! Reluctantly I went in anyway because their nails were overdue and I didn't have time to find anyone else. When we got there dogs were in kennels barking at us and my dogs didn't even acknowledge them. She then went on and on about how well behaved they were and she was so apologetic about her ignorance. They only charge $10 / dog for nail a nail trimming. I wouldnt leave my dog there alone. BUT I guess I'm more of a helicopter mom with them anyway :)