Pet Care Plus

Reviews

• DH

  Derrick Huddleston

  Oct 7, 2025
  5.0
  Haven't been but they made me feel like I was there but I'm on the way it's fes to be the first time I meet my family I'm totally stoked!!!💜💜
• BH

  Brooke Hamilton

  Oct 4, 2025
  5.0
  I don’t normally leave reviews but I have to for them! I had so much stress and worry over my dogs not ideal spay situation mostly due to the judgement and comments from other vet offices. This office welcomed us right away and did so much to make me feel comfortable. It is officially day 8 and everything has been healing great! I love this place and recommend It to everyone now! The vet techs, office staff and surgeon were all beyond amazing. Looking for a vet office that will treat your pets as family?? COME HERE!!!
• HB

  Holly B

  Sep 19, 2025
  5.0
  Thank you for making the at home euthanasia peaceful for my girl.
• MG

  Margeaux Gagne

  Aug 8, 2025
  1.0
  I have heard very good things about this veterinary urgent care, so when my dog became suddenly ill I called and made an appointment. We got there and everything was fine, but once the "Doctor", Hilary Schwafel, came in everything changed. First, she was scared of my dog that has high anxiety and wouldn't touch her. Second, she blamed us for my dog being ill and told us that my dogs previous vet would never have given my dog a dose of medication that she has been on for about 6 years. I explained to her that when they put her on that medication they told us the dosage and told us it was the same as the human form which is 7.5mg. She proceeded to tell me that there was no way they would give her that much and that she didn't need more than 2mg. Now, for context my dog is 44 lbs, I had a Chihuahua that was 12 lbs and he was on the same medication and was on 5.5mg, so I naturally questioned this line of thinking (I am in the medical field, which she did not know as I had gone home and changed after leaving work). She then read the bloodwork results to us and said that we were lucky her bloodwork came back normal because we had been overdosing her for years. She also accused us of not properly taking care of our dog because she is on grain-free food and apparently she does not agree with this choice. She is allergic to grains and gets itchy, dry skin when she is exposed to them. Also, I explained to her that we quit going to previous vet because they just weren't friendly anymore and that they had previously blinded our dog with Ivermectin (that's another story). She left the room and came back with my dogs records from previous vet and told us none of that information was in her records. I really wanted to ask her how she had the audacity to access my dogs records without our permission, as we had left for a reason and hadn't been there in a few years. I'm not sure why she needed her records but what bothers me the most is that they apparently just hand out records to whoever calls and asks for them. She originally ordered 2 prescriptions, I signed the quote and the tech left the room, he comes back about 15 minutes later and tells us that it is going to be another $50 because she added another medication. I ended up walking out with the dog (because of her anxiety) and left the rest of the family to handle getting the meds and paying the bill. I have reported Pet Care Plus to the Lara BPL and the MVMA and hope that action is taken against this office and the supposed Doctor.
• PM

  Penny McDowell

  Aug 7, 2025
  2.0
  Nice place friendly but seems they are after your money my dog was sick I dont have alot of cash they wanted blood work x ray pee test and vetlab blood work cba or somthing I had a feeling it was a uti I asked what test would confirm that they said th pee test results come back and they say not a uti alot of protein and blood in urine so it possibly a kidney or some other internal organ so we opt in for blood work vet comes back says he has a raging uti I told her the other girl said there wasn't a sign of uti vet says oh no she said he gad a uti well I have a witness heard same as I did then shes says I recommend xrays to check such and such so just want money i would have been fine with it but I caught them lieing to me and acting like I just didn't hear them right