Persnickety Cleaners

Reviews

• MD

  Megan Dillion

  Oct 13, 2025
  1.0
  I've been a loyal customer of Persnickety Cleaners for about four years, and up until now, I've always had a positive experience. However, I was genuinely disappointed during my visit today. I brought in several garments, including black cotton sweaters - the kind that naturally attract a bit of lint or fuzz. Nothing extreme, just normal for darker clothing. To my surprise, the manager, Alejandra, informed me that there would be an additional $8 charge per garment to simply lint-roll them. I've had clothes dry cleaned all over the US and abroad, and I've never once been charged extra for this. In my experience, ensuring a garment comes back clean and lint-free is part of the dry-cleaning process - not an add-on service. What makes this even more disappointing is that I've brought these exact garments here before under the same conditions, and this "lint--rolling fee" was never mentioned. I was told it's part of a new policy, but honestly, it feels unreasonable and out of touch with standard industry practices. I understand that small businesses have costs, but charging $8 per garment for something so minimal feels exploitative, especially for loyal customers. If I had known, I would have lint-rolled them myself before bringing them in. Unfortunately, this experience has lost them a long-time customer.
• BP

  bhanu paturi

  Aug 20, 2025
  3.0
  They do a great job but pricey and take a loooooong time. The communication with the front desk staff is difficult.
• JF

  Jennifer Fanuzzi

  Jul 23, 2025
  5.0
  They do a wonderful job and are very sweet people
• SH

  Steven Heacock

  Jul 17, 2025
  1.0
  They don't have a clue on how to cowboy press wrangler jeans and wrangler dress shirts. They have ruined several pairs of brand new wrangler jeans with more than one permanent crease. And they don't know how to seam too seam crease. I will never do business with persnickety again. It just seems like people don't take any pride in their job and the final product that the public receives.
• KH

  Karen S Hoss

  Jun 30, 2025
  5.0
  Great job on laundry and dry cleaning! I would use no other service.