Business Details
About
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FL-L100145 The Perry Unwalla State Farm Team strives to provide outstanding insurance assistance to the communities of St. Johns, Palencia, Nocatee, St. Augustine Downtown, St. Augustine Beach, Vilano Beach, World Golf Village, and Ponte Vedra. We offer a range of insurance coverage, including Car, Homeowners, Renters, and Life Insurance. In our ever-evolving world, we are committed to simplifying the insurance process through exceptional service. Our unwavering dedication revolves around enhancing the lives of our St. Johns County community. Stop by our office today!
Location
Perry Unwalla - State Farm Insurance Agent
3791 A1A South, St. Augustine, FL
32080, United States
Hours
Reviews
4.8
393 reviews
5 stars
370
4 stars
7
3 stars2
2 stars2
1 star
12
- RERita Eling4 days ago5.0I received a call from State farm, my auto insurance agency thanking me for choosing them. And offering any help or questions I may have or need. Which I have never had an auto agency office offer this kind of gesture in my life. It was perfectly timed as I had questions on this date before they called. Extremely helpful, listen to my questions, and even quoted discount due to my updates I reported, and changed my coming balance due upon renewal as we spoke. And even mailed me other info I requested as we spoke. Extremely helpful. I would recommend them too everyone!
- DFDaniel Famiglietti4 days ago5.0great service & knowledgeable; feel confident that they will be there when i need them
- ACAnna CarrollOct 23, 20255.0I was moving in a really short timeline and everyone at this agency has been incredibly helpful and understanding in getting me set up with new insurance. I would highly recommend them!
- GBgeorge brownettOct 22, 20255.0The office staff and agents are always ready to answer questions and provide positive support.
- SGShawna GriffinOct 1, 20251.0After 30 years of dealing with various insurance providers, my experience with State Farm has been, by far, the most disappointing. The true measure of an insurance agent’s quality becomes evident when issues arise, not when they’re simply collecting premiums. While State Farm agents were courteous during the signup process, their support crumbled when I needed assistance. My adult son had a separate policy that, unbeknownst to me or him, was set up for recurring billing on MY credit card. This went unnoticed for many months, as I already had four other policies with State Farm, and frequent payments seemed normal. When I suspected I was overpaying and contacted "my agent", Perry, I discovered I had been charged for a policy I did not authorize. Instead of offering help, Perry avoided my calls, ignored my concerns, and sent a single text directing me to call the 1-800 number. This lack of personal accountability was shocking. For over a month, I’ve been trying to resolve this issue with no progress. The runaround from State Farm’s customer service has been frustrating and unacceptable. If you’re considering State Farm, be cautious— their support may falter when you need it most.
Frequently Asked Questions About Perry Unwalla - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.