Parvez Sahotra - State Farm Insurance Agent

Reviews

• FL

  Francisca Pierre Louis

  Oct 2, 2025
  1.0
  I have been with this insurance office since 2008, carrying multiple auto policies and a homeowner’s policy, and my family has trusted this same office for over 20 years. Never once have I been treated with such disrespect as I was today. I called because I needed an explanation about my insurance; something Darian herself was clearly confused about. Instead of providing clarity, she became impatient, raised her voice, and then hung up on me. That is unacceptable, unprofessional, and completely disrespectful to a loyal client of many years. When Deborah was there, I was always treated with courtesy, patience, and professionalism. Today’s experience with Darian was the complete opposite. For an agent to get angry simply because a customer is asking for an explanation shows she should not be in this position. After two decades of loyalty, I am extremely disappointed and questioning whether to continue doing business with this office. 10/06/25 Nowhere in my review did I say that Darian was helpful — in fact, she was confused, rude, impatient, and hung up on me while I was trying to get clarity about my own insurance policy. That is completely unacceptable, especially coming from someone who is supposed to represent your office. Let’s be clear; this situation was not about an outcome I didn’t like, it was about the disrespectful way I was treated as a loyal customer who has been with your office since 2008 and holds multiple policies. Both Brittany and Ms. Deborah has always handled my concerns with respect, patience, and professionalism, something Darian clearly lacks. Darian’s behavior is a downgrade to your office’s standard of service, and if not addressed properly, it will continue to drive long-time clients like myself away. I hope you take this seriously before it’s too late, because your team’s reputation was built on excellent service not on dismissive attitudes and poor communication.
• JD

  Joseph Dickinson

  Sep 24, 2025
  5.0
  I worked with Amber to try and reduce my monthly auto insurance cost. She ended up upgrading my insurance plan as well as reducing my overall costs! Very pleased with the results.
• CV

  Crystal Verastegui

  Aug 22, 2025
  5.0
  Amber was very helpful for a new renter's insurance policy!
• VY

  Vidal Ynosencio

  Aug 1, 2025
  5.0
  A friend referred me to Parvez Sahotra State Farm agency to see if they could help me out with my obscenely expensive insurance. I just wanted to give a big THANK YOU to Amber and Darian for their patience with me as well as for saving me a couple hundred bucks over the next 6 months! Every dollar counts!
• RS

  Roger Smith

  Aug 1, 2025
  5.0
  Darian provided me with an auto quote and went above and beyond! Thank you!

Frequently Asked Questions About Parvez Sahotra - State Farm Insurance Agent