They were great. I ordered a door from them and had measured incorrectly. They happily re-cut my door to fix my error.
KC
Kaitlyn Carrier
Jul 22, 2024
5.0
Mike and Edith were very helpful! Thank you for all your help.
CO
Clint Olsen
Feb 14, 2021
1.0
I called to find out about ordering a new interior door. They sent me an email detailing what measurements they need to get a replacement.
I provided the info, and didn't hear back. Then I followed-up, and he said he'd get me quotes and then no response a second time. So, I guess they don't want my money. I understand there's a pandemic, but you are terrible.
NW
Nova Westlake
Aug 23, 2015
1.0
First, the door arrived with multiple chips out of it. It also arrived the wrong stain color. So the people we had installing it requested a new one. Took two months for them to get a new one ready (apparently they had it ready for two weeks, but forgot to call and tell anyone). New door arrives, and there aren't any chunks missing, but it still isn't the right color. (Although maybe closer?) Way too dark, doesn't match the door frame at all.
Oh yeah, and let's not forget that they tried to offer us $300 to keep the broken, badly colored door. If I'm spending $3,700 on a new door, frame, and side light, do you really think I want to save $300 and end up with a door with chunks missing out of it?!
And just to add insult to injury, the cut out for the strike plate on the door frame is some obscure, stupid shape that doesn't exist in strike plates. It's 3-5/8th inch x 1-1/4 inch, which is normal, but the corners of the cut out are so rounded no strike plate that size fits in it!
Frequently Asked Questions About PARR Door-Millwork Tualatin
Do you have a military discount?
Yes, we do. Please contact your nearest Parr location for further information
Do you offer a discount if we buy lumber and cabinets through Parr?
Parr offers everyday low pricing on products and materials for both the homeowner and builders alike check out our promotions page to see what we have on special at www.parr.com/ads
Do you sell to the public or just contractors?
The Parr Company has been serving homeowners, professional contractors, DIYers, and builders since 1930
Do you deliver and what is your delivery charge?
Yes, we do deliver. In fact, we offer free on qualifying orders of $300 or more within a 30 (road) mile radius from your local Parr store.
What are your holiday hours?
Our normal business hours are 7 am-5 pm Monday to Friday, and Saturday varies from store to store. For the most up-to-date hours, please visit https://parr.com/locations/