Customer service was great, but my storage unit was infested with mice or rats . I only reserved the unit for less than a month. I had to disinfect several items and disregard others in the trash. While emptying my unit I couldn't believe all the rodent droppings & strong urine smell. I have rented storage units over the years and have never experienced anything like this!! BEWARE...
MC
Matt Culbertson
Aug 25, 2022
5.0
Friendly staff. Loved renting a trailer for so cheap. Will be back.
JG
johnnie gonzales
Apr 2, 2018
1.0
They were not friendly. It seemed like they were not happy to help me. Like they wanted the trailer for someone else. I even heard a comment on a phone call there " That unfortunately it first come first serve" That somebody already has it which was me. I remember there was young girl really tall. And she was very friendly with me. And professional. Too bad she s not there; cause she knew how to look at people. as people. not what I look like and treat people like customer s should be treated.
Frequently Asked Questions About Park Place Storage
When can our belongings be accessed?
Our facility offers round-the-clock access to your belongings through our automated gate system, which operates 24 hours a day, 7 days a week.
How is my bill paid?
We provide multiple payment options for your convenience. You can set up automatic bill pay through your bank, call our office to make a payment, send your payment via email, or use our website's online payment portal.
What are the sizes of your storage units?
We offer a range of unit sizes to accommodate various storage needs. Our options include 5x5, 5x10, 10x10, 10x15, 10x20, 10x25, 10x30, and 14x40 foot units. Additionally, we provide uncovered, covered, and enclosed vehicle storage solutions.
Are your units climate-controlled?
Yes, our facility includes climate-controlled storage units for customers who require temperature-regulated environments for their belongings.
Do you offer RV or boat storage?
We accommodate RV and boat storage needs with uncovered, covered, and enclosed options available for these larger vehicles.
Do you provide safety measures?
Security is a priority at our facility. We employ 24-hour surveillance with over 25 cameras, keypad-controlled gate access for monitoring entry and exit, and conduct daily visual inspections of the premises.
Do you offer moving equipment?
To assist with your moving needs, we offer U-Haul truck rentals and provide moving supplies such as boxes and tape for purchase on-site.
Do you offer any long-term rental discounts?
We provide a 10% discount for customers who pay in advance for a minimum rental period of six months.