Business Details
About
Seafood Restaurant
Convivial chain dishing up hearty portions of New Orleans-style seafood, steaks, salads & more.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
6,785 reviews
5 stars
4,091
4 stars
1,411
3 stars
531
2 stars
282
1 star
470
What are people saying?
AI-generated from customer reviews
Food Quality
While many customers praised the food for its flavor and quality, several noted inconsistencies, such as cold dishes, lack of seasoning, and portion sizes.
Service Issues
Numerous reviews highlighted poor service, including slow response times, inattentive staff, and mistakes with orders.
Staff Performance
Some servers received high praise for their attentiveness and professionalism, while others were criticized for being disengaged or untrained.
Ambiance
The restaurant's atmosphere was generally described as pleasant, though some noted it could be quite loud.
Management Response
There were mixed reviews regarding management's involvement, with some customers appreciating proactive management while others felt ignored during issues.
- BHbenny horne1 day ago3.0We took some family with us to eat daytime dinner. We all ordered mah Mahi meals and appetizers. The service sucked and the food was average. I spent much money for below average service and food.
- CMCollin Miller3 days ago5.0Joel really took care of us. Diligent and sweet. Very calm and reassuring. I loved this place. The crab and spinach dip was the BOMB! I could just come here every day and get that with a nice white wine. Take your mama out! She deserves her 🦞
- LRLaura RoquemoreNov 1, 20255.0Had 11:30 reservations on a Sunday for a party of 6. Part of our group arrived at 11 and were accommodated immediately. Our table, waitress & food were all excellent. The restaurant was very clean, quiet and spacious even as the lunch crowd filled the rooms. Everyone was friendly and we were never rushed. We all thoroughly enjoyed the experience and will be back to this location!
- RYRhonda YoungNov 1, 20254.0I was in the area to visit girlfriends. Food & drink were tasty but it was very loud & difficult to hear our server. Also, instead of asking my friend's preference for dressing her salad, the server poured the whole bottle on the greens, significantly reducing her salad experience. I haven't been to Pappadeaux in more than a decade. I will return sooner to a location closer to home.
- AEArianne EssOct 14, 20252.0They were great the first time I went, but last night's visit was disappointing. The pasta Mardi Gras, a $30 dish, had only 4 shrimp on it. I've never received so few shrimp in this dish. There were also barely any crayfish and the sauce was merely a spicy oil this time. What happened to the reddish sauce??? They also neglected to give me a lemon for the oyster appetizer and the bread was rock hard and stale. For over $50, I could have just gone to HEB and gotten several of their pre-made meals and gotten better quality. I will start going back to the Arlington location; this one is cutting corners.