Panera Bread

Reviews

• ER

  Emma Rivera

  Oct 12, 2025
  1.0
  Mcdonalds like customer service, was more concerned if "that will be all" rather than what else i would like. I felt like I was taking my own order at the drive through, literally said I wanted a you pick 2 and after I told her what my first choice was she asked if that would be all I said no? And proceed to tell her my second choice. Didn't bother to offer a drink or a pastry item since it was discounted as I got a whole meal. Didn't ask for my card or phone number for rewards I had to ask her to enter it in the system. Also charged me for a cup of soup instead bowl and they were out of broccoli cheddar soup and French baguette bread for my side.
• TP

  Teresa Peiffer

  Oct 12, 2025
  1.0
  I dont even want to give them a star..... absolutely disgusting. Every time which is very rare my family and I try to get something at this location. Its they are only accepting online app orders. The best today was my husband order a new French dipper sandwich, a soup and a macaroni and cheese.... and we paid. Than waited at the drive thru window for over ten minutes. I said to my husband to knock on the drive thru window... young girl came to the window who originally took our order and payment... and she said our order was next on the screen. I said absolutely not. It's been over ten minutes or more. At a drive thru... no absolutely not! We got a refund. The general manager Brian is very unprofessional and stating that he is short staffed and he can only get minors. I said to him very inappropriate and unprofessional to make that comment that you are understaffed. He said if I know anyone who wants a job to send them his way. I said absolutely not!!! Absolutely disgusting and disturbing how there was five employees running around, grabbing their head pieces and we had to wait over how long for us to just get a refund. And no one was wearing hair nets. He said that they can wear hats. Hahahahaha oh my! What a joke! End Rant!!!!
• CC

  Cassandra

  Oct 11, 2025
  1.0
  Staff were extremely rude lady at the pick up window was extremely disrespectful when I had confronted the lady at the window to see who said it. They just acted like it didn’t happen. Unprofessional long way super disrespectful. I would not recommend this establishment ever.
• TB

  Token Black

  Sep 23, 2025
  1.0
  I just came in an ordered and chicken bacon rancher to go only to bring it home to find out that there was no ranch on it nor was there ailoi either now I didn't have these condiments taken off I wanted them on but instead I got a plain sandwich which im not happy about even my receipt it dont have it as being removed off of my sandwich
• EH

  Elizabeth Henry

  Sep 20, 2025
  1.0
  ordered 2 salads and only one was on the receipt, so we had to go back to the counter to get an extra. i also asked for a whole sandwich and i noticed when i got back home that they only gave me half, yet charged for a whole. fruitville pike is much better than this one. sorry but i’m not ordering here again.