Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Douglasville is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,373 reviews
5 stars
651
4 stars
261
3 stars
140
2 stars
108
1 star
213
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for their kindness, while others are reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality is inconsistent, with reports of fresh and delicious items alongside complaints of poorly prepared meals.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty dining areas and bathrooms.
Speed of Service
Many customers noted slow service, particularly with pickup orders, leading to frustration.
- KLKelly LeeOct 25, 20255.0Big. Quick service.
- JUjavi uOct 20, 20252.0It’s will be a million times better if yall would put pictures of the salads
- TTTamaraOct 7, 20254.0I always order the same meal and have no issues
- LGLesli GarciaSep 12, 20251.0Hello, Today I picked up my order at Panera Bread 2868 Chapel Hill Rd, Douglasville, GA 30135 and the woman who attended me was rude. She did not speak to me respectfully and her attitude made me feel uncomfortable. I have always enjoyed Panera, but this experience was very unpleasant. I hope you take my feedback into consideration to improve customer service at this location. Thank you for your time and I look forward to your response.
- SASam ASep 8, 20251.0they always forget something in the order, the drinks are watered down for pickup orders you can tell they made them as soon as the order came in, and if you have a pickup order and show up 3 minutes early? they’re gonna make you pull around, meanwhile they’ll happily serve people who order at the window with no issue. I feel like a pick up order should be picked up a little faster and a little faster, yes? bad panera location, not coming back to this one.