Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Billings is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
610 reviews
5 stars
321
4 stars
95
3 stars
52
2 stars
44
1 star
98
What are people saying?
AI-generated from customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about specific employees providing poor service and a lack of professionalism.
Food Quality
The food received mixed reviews; some customers enjoyed the soups and sandwiches, while others reported issues with freshness and portion sizes.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
Atmosphere
The atmosphere was generally described as pleasant and conducive for dining, although some noted it could be noisy or lacking ambiance at times.
- BWBreanna Willoughby5 days ago5.0I appreciated the manager at this location. Very kind and helpful
- CHCharlie HansonOct 23, 20255.0The folks that took our order were extremely friendly and helpful. Their customer service was outstanding!
- SSSteffany SandnessOct 19, 20253.0We've been coming here every other Sunday after church for months. The food is so good and the atmosphere is great. We love coming here,, except,, we always get the same cashier -Katie- . We've only had one good experience with her and EVERY other visit we have felt very unwelcome. We used to order at the counter but she speaks to us in a very condescending manner. We now order at the self serve kiosk. She is usually the one to deliver our food to the table and her customer service skills needs some work. She uses no manners, does not engage in any type of conversation, is impatient and in a rush and makes us feel like a burden.
- PDPatrick DeNardoOct 11, 20255.0Had a father daughter night and we always do some sort of soup and sandwiches. Tonight was Panera broccoli 🥦 & chedder cheese 🧀. We ordered ahead & when we got there we checked in & waited. No one told us our order was ready neither did they bring it to table. So it sat there getting cold until we checked back in with front counter lady. No apologies nothing about rewarming it or new. There was no atmosphere unless you call family with 3 little girls sitting quietly in corner. Extremely disappointed 😞
- JRJessica RangelOct 2, 20251.0Ordered 1/2 salads and sandwich or soup 5 times in the last week through DoorDash. I was doing a Panera lunch thing to eat healthier lunches. Not anymore! Received 5, 1/2 salads that I had to remove 1/2 the lettuce from because it’s rotten. Five, consistently disappointing orders on different days. I’ve had Panera from Phoenix to Detroit and this is hands down the worst location. The lettuce on the sandwiches have been rotten too. Panera’s whole thing is fresh ingredients. Not at this one. Never again.