Panera Bread

Reviews

• DR

  Dayana Ripoll

  Oct 12, 2025
  1.0
  You guys pick and choose who to give mobile orders through the drive thru to. But what can we expect from Hialeah. Terrible service.
• TL

  Thanh Le

  Oct 6, 2025
  5.0
  Food was seasoned just right.
• VM

  Valentina Marquez

  Oct 1, 2025
  4.0
  Had a mix-up with my order at Panera Bread today, but Gabriela was amazing! She was super friendly and courteous, and jumped right in to fix the mistake. Got me the right order right away with a smile. Great customer service! Thanks Gabriella.
• DG

  DEIKER GIL

  Sep 20, 2025
  5.0
  Excellent service and help form the morning group 🙏
• JR

  Joel Ramirez

  Aug 19, 2025
  2.0
  Honestly this is the Panera from hell. It takes me a lot to write a negative review as I’m usually a patient person but it’s been too many times to not say something. The first time I went when it first opened I was super excited. I put in a drive thru order and when I pulled up they told me to park out front since my order wasn’t done yet. 15 minutes passed with no one coming out. When I went inside to inquire about the status of my order, they acted clueless as if they didn’t know I was out front and made me wait even longer for my order, causing me to arrive late to work. Another time I ordered coffee and I got a nice surprise of coffee ground with it. Another I asked for iced coffee with liquid cane sugar and what do they do? Add sugar packets. Completely different things. But the best one was today… I ordered a breakfast sandwich with Ciabatta bread. When I arrived to work I opened my sandwich thinking, hmm this is smaller than usual. When I opened it what do I find but a croissant as the bread and not ciabatta. Are you kidding me ? How difficult is it to read ? Comprehension evades this generation clearly. Anyway this is the last time I waste my money at this Panera.