Panera Bread

4.1
400 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
219 East Middle Lane, Rockville, MD
20850, United States

Hours

Reviews

4.1
400 reviews
5 stars
220
4 stars
96
3 stars
29
2 stars
20
1 star
35

What are people saying?

AI-generated from customer reviews

Service Quality

Customer experiences with service are mixed; some staff are praised for their friendliness and helpfulness, while others, particularly a specific manager, are reported as rude and unprofessional.

Food Consistency

While many customers enjoy the food, particularly the mac and cheese and soups, there are complaints about food quality being inconsistent, with some items described as stale or poorly prepared.

Cleanliness Issues

Several reviews mention cleanliness problems, including sticky tables and dirty floors, which detract from the overall dining experience.

Atmosphere

The ambiance is often described as dreary or uninviting, with some customers feeling uncomfortable due to noise levels and the behavior of other patrons.

Customer Experience

There are reports of frustrating experiences related to order accuracy and service speed, leading to dissatisfaction among some customers.
  • CL
    Carmen “Buttercups” Lalani
    4 days ago
    5.0
    So good
  • AG
    Andrew Gottlieb
    6 days ago
    5.0
    It’s Panera. Never have a problem here
  • LM
    Linda McCants
    Oct 26, 2025
    2.0
    Dreary looking
  • RK
    Rajeev Kumar
    Oct 12, 2025
    4.0
    Sometimes their dark roast is very light like decaf. Also it is not hot. Most of the time I got good coffee
  • SS
    Stephen Sugg
    Oct 8, 2025
    5.0
    This is our favorite Panera location. The manager and staff are always kind. It is always clean. And their food is consistently good.