Panera Bread

Reviews

• PD

  Punit Dholakia

  4 days ago
  1.0
  Jordana as the cashier exemplified what customer service should NOT look like. I placed the order on the screens and being a loyal customer, I normally get a message + email. Since I didn't get it, I asked her to check if the order went through. She checked and said "it has not come through yet but sometimes when it is is busy the screen takes time". This was after 5 mins of placing the order. She also told me "I'll let you know as soon as I see it". Another 15 mins passed and I went back and this time there was another cashier who said she can't see my order. I explained to her that it's been 15-20 mins now and this cashier didn't seem to care as well or feel there was something odd. Another 10 mins later I went back and had to yell at the 3rd cashier there who then went and "checked my systems and monitors" letting me know the order didn't go through. I had two hungry and crying toddlers and asked if I can place th order / if they can put us ahead of the other orders. But they couldn't and took another 10-15 mins to get my order. It's the worst service I have experienced in my life from a fast food joint. Jordana then comes from the back to give me my order and she didn't even know / remember of me or the fact that she told me earlier that she had to let me know if she didn't see my order. Just avoid this place like a plague!!
• EM

  Erzsebet M

  Oct 7, 2025
  1.0
  Pick 2 order. Half salad half sandwich for $18. Sandwich is empty tuna salad, very poor quality and the salad is small as well for $18 Look at the salad dressing. The 1 oz cup is only half way. Not recommend!!!
• EA

  Ebenezer A. Awolesi

  Aug 15, 2025
  5.0
  Excellent services, very professional
• RS

  Raj S

  Aug 6, 2025
  4.0
  Stopped by the Ramapo service area on our way to NJ .. The new look Panera is just awesome . Panera stopped doing a few of their sandwiches and panini few years back and I’m glad that they brought back some of them . Wow it was super good . My kid liked the toasted garden caprese . Just super good . Well toasted and perfect taste . Kids pasta was average . They have so much options now for vegetarians . . What can I say.. these new service areas in 87 , all look alike the same . We went to 2-3 service areas and everything looked exactly similar and nice . So many seats to sit and eat. Very comfortable couch to take some rest during your travel. Parking was the only headache in this location. There was very small parking lot in the front of the building and we had to wait for 5 to 10 minutes to get a parking. 4 stars
• PP

  Pradhyumna Kumar Pillamari

  Jul 23, 2025
  1.0
  Lady with too much attitude!