Panera Bread

Reviews

• CM

  Curious Me

  2 days ago
  3.0
  Not a good experience. Salads were half full. Confirmed that I got the extra avocado I paid for, but the salad didn't even come with the full serving that normally comes on the salad. Both salads were skimpy and didn't include the substitutions ordered. The service was lacking.
• GS

  Garth S

  6 days ago
  1.0
  I rarely have a good experience at this location. The employees are terribly rude, incompetent and need to be retrained on how to provide good customer service.
• SU

  Sherry Uhrig

  Oct 2, 2025
  1.0
  I have rarely had a good experience at this location. But today was the absolute worst. Apparently they only had three employees working, but no one bothered to leave a note on the door to let people know how long the wait would be. I ordered food and 45 minutes later, it still was not ready. I work at the hospital and only have an hour for my lunch break. I ended up having to cancel my order and get a refund. When my friend asked for the refund, the manager was nasty to us and said we needed to be patient because they only had three employees. This is poor management. If you don't have enough employees to take the orders and fill the Orders then you should leave a sign on the door, letting people know what to expect. Most people come there expecting a quick lunch as they are located next to a hospital.
• MH

  Mason Hames

  Oct 2, 2025
  2.0
  Ordered a pickup order and showed up about 20mins after placing the rapid pickup order (listed online as ready within 15mins) pulled into the drive thru which preceded to not move for another 20 minutes. Walked into the store to see if my order was ready and they hadn't started it. I then sat in their café area while waiting for my order for another 30 minutes. I will not be returning if this is going to be the standard that they are setting.
• BM

  Brian Milbrett

  Sep 28, 2025
  4.0
  Did drive thru. Great location.