Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plano is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
511 reviews
5 stars
282
4 stars
99
3 stars
43
2 stars
31
1 star
56
What are people saying?
AI-generated from customer reviews
Service Issues
Customers frequently reported slow service, lack of communication, and staff indifference, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, freshness, and accuracy of orders.
Cleanliness
The restaurant was noted for being clean, but there were complaints about the state of the bathrooms.
Value for Money
Several reviews indicated that the food did not justify the prices, with many feeling that they received less than expected for what they paid.
Staff Friendliness
Despite service issues, some customers praised individual staff members for their helpfulness and friendliness.
- SGSasha GalanovaSep 20, 20253.0I have ordered cinnamon roll + Italian sandwich and they gave me side of slide of bread which was odd. Cinnamon roll was good, it just had very odd lemony after taste which does not compliment it Sandwich: slice of bread on the side was super old like its sides hardened. Also since service person offered that side I suspect he charged me for pick 2 option where half of sandwich comes with side. I was clear I just want half of sandwich. Place was clean and tables were available To add about service: guy never mentioned where to pick up sandwich so I was waiting at the table for him to call me while apparently I had to go pick it up. Overall good but food does not worth the price you pay. Also menu and overall service is not intuitive neither explained in details.
- AMAman MSep 13, 20251.0Not good color of the wall paint is coming out green wood panels
- IJIsraelara jarid1araSep 7, 20252.0Waited at the counter for 5 minutes, then went and ask the cook, he said someone would be with me. Waited another 5 minutes then decided to just order my kid meal from the kiosk. My wife's order needed someone at the register but a girl came out of the rest room after we had ordered. Got our kids meal like 10 minutes later. Owner needs to get involved in his business or it will go under due to poor service
- KMK. McGuillicuttyAug 11, 20253.0Men’s bathroom is always dirty. Been coming for a year, complained to manager, district manager, even corporate management. Obviously they don’t care. If the bathroom is this filthy, I can’t imagine the standards in the kitchen. I don’t eat here, just get coffee.
- AKAhmad Walid KohistaniJul 24, 20252.0Are they selling ice or coffee?