Panera Bread

Reviews

• DS

  Dianne Singletary

  5 days ago
  2.0
  Came in for "French Dip is back" promo. Whole sandwich. Received one, HALF-FILLED container of onion soup. Used it eating half of the sandwich. Went back to pick-up counter, requested 1 more. (I'd been given a second cup before in original roll-out) Was told by a woman, "order only comes with one". I had to pry out of her that if I wanted to dip the remaining half of my sandwich in something besides soda, I'd have to go back to the keypad and order an entire BOWL of soup. So now, after a day of thinking, my takeaway is the following: 1. Panera over charges. 2. NO TIP when I have to order at a kiosk, (counter was unmanned), pickup and bus my own table.
• IW

  Isaiah Williams

  Sep 18, 2025
  1.0
  I go here semi-regularly and the customer service is never good. Recently while there for breakfast, a worker offered the person next to me free food because they accidentally made extra. Instead of acknowledging me she just looked at me and walked off. Mind you I didn’t want anything to eat but it’s the principle. If you’re gonna give someone something for free, it’s bad manners to not offer the people who witnessed that something as well. The whole situation just rubbed me wrong. I love Panera but this one has horrid customer service.
• VL

  Valdemar Lucatero

  Sep 18, 2025
  5.0
  It was great, my family and I enjoy the sandwiches and salads.
• MJ

  M El Jane*

  Sep 3, 2025
  4.0
  "My magic touch" got most of the remaining awake kiosks to sleep. So, I had to run bar to the car to tip off the Sip Club and leave a note. (Excellent coffee flavour, by the way). Kind and helpful staff in a contemporarized atmosphere. (I am a fan of the co-ed vanity station here). It's nice to have somewhere to run to when casually trying to Putt on The Ritz and .
• PP

  Phil

  Aug 31, 2025
  1.0
  Aug 30 at 6pm. I arrived about 20 minutes after the scheduled pickup time. Since my order wasn’t on the pickup shelf, I waited at the counter, assuming it might be kept behind. After about 10 minutes, while the server seemed busy, I asked if one of the bags there was my order. She told me she was busy and asked me to wait. Another 10 minutes later, she finally handed me the bag—which had been sitting there the entire time since I arrived—and then commented that I wasn’t patient enough