First time at Panera Bread 🍞🥗
The broccoli soup was so creamy, and the sandwich and salad were fresh — way better than I expected :)
Good prices, cozy vibes… definitely coming back
LA
London Aurora
Oct 13, 2025
Entry way smells really bad, like wet dog and piss. All of the tables and seats weren't wiped down, felt unpleasant to sit down. Ordered a Caesar salad and some baked goods. Ordered from the kiosk instead of an employee taking our order, two employees on one register but line was moving way too slow. The girls sat there gossiping to each other. Sweet tea and lemonade dispensers were out the whole hour dining in. Took 40 minutes, FORTY minutes to get one salad. AN extra 15 to get the cold croissant and danish. Management needs to figure it out here. I'm never coming back. Should've asked for a refund but no manager was on shift. Thank you so much!!
I'm never a Karen but this was my final straw
This store is nasty, does not care about customers or employees.
KB
Katie Brewster
Sep 28, 2025
I typically love Panera's food but not this location on a Sunday evening. The food was barely warm, nothing was stocked, even after multiple customers asked for silverware, napkins, drink lids, they replied with "someone will be out to stock it" but that didn't happen the whole time I was there, had to go back and ask that they provide silverware & napkins because I couldn't eat my half salad without it. Every table was dirty, as I am sure they didn't have time to clean them either. I don't know if they're understaffed but the place wasn't busy, just steady. I'll find a different place after church next time.
CC
Cameron Crume
Sep 28, 2025
The service was very bad, we stood at the pick up counter after we were notified our order was ready and could see the bag of food, but the workers didn’t acknowledge us standing there until we had to ask. An item was missing from our order so we asked for it and was told to go to the front. 2 workers walked by and didn’t ask us what we needed. The men’s bathroom had very unclean toilets and the women’s bathroom didn’t have toilet paper
BN
Brian Nguyen
Sep 20, 2025
The drive-thru at the Panera Bread in Buford is painfully slow. I’ve sat in line for what feels like forever, and there’s no sense of urgency from the staff. It completely defeats the purpose of a “fast” option for grabbing food on the go. If you’re in a hurry or on your lunch break, this location is not the place to stop. Definitely needs better management and quicker service. Waited in total and blocked in for almost 45 minutes. Corporate needs to come in and purge the management.