Panera Bread

Reviews

• MM

  Matt

  today
  3.0
  Something happened here? I ordered a Broccoli Cheddar Soup and there was barely any broccoli and if they were, it was extremely small pieces. Plus the texture of the soup was thin, basically close to watered down. Going cheap and charging close to $10. Poor business practice, a comment from a loyal and frequent customer.
• RR

  RentGuardus

  today
  1.0
  I purchased (2) tuna sandwich from the Westwood, MA location. As a regular Panera customer, it was the 1x my tuna tasted a bit sour so we came back with the whole sandwich. The manager came out, I showed her the uneaten sandwich which is barely touched. She said she couldn’t touch the bag/sandwich so I threw it out. After walking to the trash infront of her she then stated she can’t do anything without the receipt that’s now in the trash as protocol. I was very annoyed. I walked back over pulled the sandwich the trash & showed her on my Apple Pay $29. I believe she had me go through all of that bcuz of my skin color. Terrible customer service & very disappointed
• MC

  Michelle Crumpler

  Sep 30, 2025
  5.0
  Fresh and friendly. The new harvest medley seasonal salad is my new favorite! The Fuji Apple salad had a LOT of red onion so advise you ask for less if you have to breathe on anyone. Outdoor seating is available.
• KB

  Kelly Batista

  Aug 22, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ I cannot say enough about the amazing service at this restaurant, especially from Mauricio, Matheus, Jefferson, and Lea, this crew is amazing. From the moment we walked in, we were treated with kindness and attention. Our server anticipated our needs without us having to ask and made great recommendations. It felt like dining with friends who truly cared about our experience. Highly recommend!
• KS

  Ken Sorensen

  Aug 15, 2025
  2.0
  Took 30 minutes to make one sandwich while other orders were being processed.