Panera Bread

3.9
724 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Normal is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
208 Greenbriar Drive, Normal, IL
61761, United States

Hours

Reviews

3.9
724 reviews
5 stars
360
4 stars
170
3 stars
68
2 stars
40
1 star
86
  • JH
    Jay Hammer
    1 day ago
    2.0
    Love the food. SLOWEST SERVICE EVER! DRIVE THRU TOOK 40 MINUTES with only 3 cars before we ordered! RIDICULOUS!
  • MM
    Marissa
    Oct 14, 2025
    1.0
    Drive-thru order of two drinks and soup took 30 minutes. Staff was inefficient in taking the order and operating the window.
  • MG
    Michael Gerten
    Oct 5, 2025
    2.0
    Today I ordered at the counter instead of the koisk. I explicitly asked for my sandwich not to have onions on my sandwich. The cashier, Kyan, did not mark that on my order and my sandwich did have the onions on it. I am disappointed that I was ignored when ordering, as that was the reason I used the cashier over the kiosk.
  • JR
    Jamie Reed
    Sep 21, 2025
    2.0
    I love Panera but had an unfortunate experience today at lunch. I ordered a pomegranate, hibiscus ice tea that was made behind the counter and supposed to be ready with my lunch order. It was not ready so we asked for it. We were told they’d call out our name when it was ready. Twenty minutes later, it was still not ready. My mom nicely inquired about it. The male worker running the orders pulled it up from behind the counter and slammed it down in anger. When she said, “Is that it?,” he yelled “YEAH!” angrily at her. She was stunned but thanked him anyway. He said nothing. I totally understand mistakes happen. We weren’t even mad. That level of anger directed at my mom seemed completely out of line.
  • TH
    Tamara Herrera
    Sep 21, 2025
    1.0
    They took over 30 minutes to give us 2 sandwiches and soup. I ordered a toasted bagel with cream cheese. They didn’t give me the cream cheese and they gave it to me cold and when I said something they said I had to get back in the long line to order a new one cause they couldn’t take it back. The service was poor, the food was cold.