Panera Bread

Reviews

• NB

  Natalie Bowman

  Sep 26, 2025
  5.0
  The visit was amazing my first time coming! We ordered and it took a bit longer then we expected, not a big deal. We asked the lady's at the front desk to double check if they were still making the food, they said yes. Like 5 mins later a cashier came up and gave us 2 free pastries from the kitchen and said "sorry for the wait", and then about 10 ish mins later the manger came out saying "oh I'm so sorry about the wait, there is a new chef, and they accidentally messed up something in the order!" The service was amazing! Definitely coming here again!!!
• PN

  Paloma Nav

  Aug 31, 2025
  4.0
  Prices are ok, for a 1 time thing. The flavor changed or maybe is just depends on where you go. Nothing to complaint. Place was neat & service was reasonable.
• BW

  Bryan Widerski

  Aug 29, 2025
  1.0
  Took 25 minutes for a sandwich and coffee
• TS

  Tania Sokil

  Aug 28, 2025
  1.0
  Slow, rude staff ,horrible customer service ,bad attitude ,never come back to this location! Don’t recommend‼️‼️‼️
• JS

  Jayme Spoolstra

  Aug 21, 2025
  2.0
  This used to be my go-to location when the Carpentersville store failed me with poor food quality. I typically only order soup, there's not too many ways you can screw that up, so the food has been decent at this location. The major issue here is that they are so disorganized. Nobody seems to know what anyone else is doing, and therefore customers have to go to three different counters to get all of the things on their order. I can't imagine what the online ordering experience look like. Best location in the area so far is still South Elgin. Looks like I'll be going there more often.