Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
There were numerous complaints about missing items and incorrect orders, leading to frustration among customers.
Food Quality
While some customers praised the food, others noted issues with freshness and portion sizes, particularly with sandwiches and salads.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or dismissive.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and self-serve stations, impacting the overall dining experience.