Panera Bread

Reviews

• MR

  mark rash

  today
  2.0
  Ordering was fast, getting our food was very slow. The delivery system is a mess.
• KS

  Krista Schwendinger

  5 days ago
  1.0
  I've had so many bad experiences with the ridiculous wait time, missing items, and wrong items that it is now my fault for continuing to go to this location. My latest experience was an online breakfast order. Only got 5 of 6 bagels, no tub of cream cheese, and green Goddess Avo was missing the avo spread and tomatoes. No reimbursement or substitute or contact if the were out of items. I have waited in the drive thru for over 25 minutes after they took payment and I ordered half a cold sandwich and half salad. Tried to get refunded so I could go somewhere else but it's like the person forgot or went on break. I've got plenty more examples and know others who have had similar experiences. This is a poorly run and managed location. The other locations seem fine and I haven't had issues. This location needs a management change.
• JG

  Juana Gonzalez

  Sep 27, 2025
  1.0
  They were out of stock of half the menu. Ordered online and ten minutes after my ordered was supposed to be done, they told me the ingredients weren’t available. They substituted the ingredients but it wasn’t what I wanted. I also ordered a chai tea and got a latte. Horrible experience.
• AV

  Amanda VW

  Sep 27, 2025
  1.0
  I don’t know what has happened to this place but this was an absolutely horrible experience. The cancelled orders but then made them anyway. They were out of stock of half the menu. There was NO one to take actual physical money, which several of my team only had. While waiting for the order in the WAITING AREA a worker said “if you wait there, it’s just going to make us take longer” in a rude tone. This was always my go to Panera, so this was a really disappointing experience. They are also losing business as people kept walking out after realizing what a mess it was.
• EL

  Elena Lambert

  Sep 25, 2025
  1.0
  Waited 30 minutes for my food. 3 minutes before my food was ready I went to the cashier and asked for a refund. No manager ever came to help me. I ended up just taking the food since they finished it as I was waiting for a manager. Seemed like poor management and lack of training for employees.