Such an unbelievably FRIENDLY staff, surely THIS Panera location is the second happiest place on earth! Exceptionally clean, with a surprising amount of quiet tucked away areas to get out of the office and plug in your laptop ( I look forward to doing so soon). First visit here, staff and manager went above and beyond with kindness to my DD - insisting that they not only give her a cookie, but also try the cranberry orange bread ( we ordered at the POS computer, and because DD is a fussy eater, I did not order the cranberry orange bread. Admittedly, I speak loudly and the POS is not far away from the bakery counter so one of the staff must have overheard and I couldn't be more touched that he cared). DD ❤️❤️'d the cranberry orange bread ( she said, with impunity, after I baked it from scratch, that "Panera does it better!") so we came back to this location in Springfield a second time. barely had me sat down when the manager came out and greeted us, remembering our previous visit. Again, manager and staff were extremely generous with my daughter. TYVM!! We'll be back soon 😊
NB: there or at least three Panera Bread locations within 5 mi of my home. None of them are impressive or worth reviewing. And frankly, Panera Bread is expensive and I have been under impressed with locations near me. If you're going to spend your money on soup and salad, or bagels and coffee, go to the location in Springfield, PA ( for me, that's at least a 25-minute drive) and bring a book, your laptop, or your child for a pleasant afternoon with exceptional service, an affable staff, generous portions, and overall ⭐️⭐️⭐️⭐️⭐️ - no matter how poor your mood when you enter, I guarantee you will leave with a 😁