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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Naperville is here with warmth and welcome. Panera Bread. Food as it should be.
I love going to this Panera because of the friendly and accommodating staff. We ordered dinner tonight to go and unfortunately, we realized the brownie we ordered was missing after arriving home. I called up and spoke with Johnny about the missing item. He was apologetic and courteous. He took of refunding the dessert since we did not receive and then proceeded to offer a dessert at no charge the next time I’m there. Thank you Johnny and team for knowing how to take care of customers even if an issue arises.
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Denise Dale Hickle
6 days ago
5.0
I went through their drive-thru every morning for coffee, and great coffee it was, and a bagel for my granddaughter. Never a wait. Very efficient cashier window and friendly employees. It was a great experience that whole week.
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Frank Savino
Oct 6, 2025
2.0
I'm not sure anybody be there if it wasn't for the free internet everything is okay I don't know if they bake their bread there or what but it just seems okay to me nothing special servers were kind of rude and I don't think they knew they were rude they just were I guess no real training for a staple
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Laura Allen
Sep 30, 2025
4.0
Nice employee every time I order Avocado they are either out or simply put a little or none in my chicken, AVOCADO sandwich. I know they hard too har avocados but someone should be able to run to Walmart or Target if they are too hard as the Target always has ripe Avocados. That's the only reason I order that sandwich as it's got Avocado in the very Name. Also frequently out or caramelized onions. The people are very nice and staff. I dont blame them, it's not the employees fault they work very hard. Sincerely, Laura Allen
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Margaret Elizabeth
Sep 30, 2025
1.0
Our Dr. Office orders from this location from bagels to lunches to drinks. In the last 3 years, they have not gotten a single order correct. Not one, not a single. freaking. order. ever. This is very frustrating, but what is even more frustrating is that this location never answers their phones regardless of time of day. It is such a shame that Panera is no longer what it used to be and that this location does not care. Way to be worse than wendys. I used to work directly under Mike Hamra and he would fire the entire incompetent staff. The number they put in the reviews that tells people reach out- yeah, that number is never answered either