Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Washington is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
784 reviews
5 stars
407
4 stars
181
3 stars
97
2 stars
45
1 star
54
What are people saying?
AI-generated from customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, particularly the soups and sandwiches, though some noted issues with portion sizes and consistency.
Service Experience
While many reviews highlighted friendly and helpful staff, there were several complaints about slow service, incorrect orders, and lack of preparation for mobile orders.
Cleanliness
The restaurant was often described as clean and pleasant, although some customers reported dirty tables and unsanitary conditions at times.
Pricing Concerns
Several customers expressed that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction.
Customer Service
Positive mentions of exceptional customer service were noted, particularly in instances where staff went above and beyond to assist customers.
- KBKimberly Bruno3 days ago1.0Obviously they don't train their kitchen staff on how to prepare the menu items. I ordered a green goddess chicken cobb salad. It was a bowl of wet lettuce with tomato soggy wet chicken and pickled onions. NO BACON NO AVACODO AND NO EGG!!!! UNBELIEVABLE!!! And the dressing was disgusting. What a waste of money...never again.
- JSJess SNov 2, 20254.0Great Panera food and friendly staff. Lot's of patrons led to a loud environment, tight parking.
- VGValerie GalindoOct 2, 20253.0So I just watched the cashier cough on the pastries and had the broom end on one of the pastry plates. We got soup and prayed she wasn't the one that put them in there. She just germed the hell out of the pastries. I'm glad we didn't get any cuz we thought about it.
- JDJocelyn diessSep 14, 20251.0I had the Sip Club at Panera and was really disappointed with the experience. Every time I placed an order ahead, my drinks were never ready when I arrived. Not even a cup set out if it was a fountain drink. I always had to stand around for 5–10 minutes before anyone asked my name, and only then would they start making the drink or finally hand me a cup. I originally signed up for the Sip Club to use while working (spark driving, DoorDashing, etc.) so I could quickly grab a drink on the go. Instead, the constant waiting actually affected my job since I’d be stuck way past the time the app said my order was “ready.” Unfortunately, this wasn’t just once or twice—it happened every single visit. The Sip Club could be such a convenient option, but the lack of consistency and preparation made it frustrating and not worth it.
- MPMary PlantsSep 11, 20255.0Every time we go to panera bread the food is amazing we had lunch there today and it was amazing the staff is always friendly the food always delicious