Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Bend is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
697 reviews
5 stars
306
4 stars
151
3 stars
60
2 stars
65
1 star
115
- SSSabrina3 days ago3.0Usually a big fan, but I went to pickup an order recently and was just told “we’re really backed up” and to pull ahead. I eventually had to leave, and the app finally updated that my order was ready 40 minutes after it was supposed to be ready. Not 40 minutes after I ordered. 40 minutes after pickup time. Reached out for a refund and heard nothing. I’ve enjoyed dining inside in the past, but I might rethink next time.
- RTReese ThomaOct 16, 20251.0Sitting in the restaurant waiting for 40 minutes and still in the prepping mode. Terrible
- JJJulieOct 1, 20253.0Location change was not ideal in my own personal opinion. (I understand that if it needed to be done and hands were tied and something at corporate was out of anyone's local control well then there's nothing that can be done.) The first location on main street was much better such as giving the customer a more comfortable "homier" inviting feeling with more room for seating, more ambient lighting, and overall it was quieter. The second location now looks like everything else; a loud overly bright reduced space that resembles a congested cafeteria. I felt the quality of customer service and availability of menu items were better once upon a time as well but that has been everywhere for the past 5+ years and not exclusive to Panera. Food is tasty. I'm still a return customer to the company, not necessarily to that specific franchised location, but will go back if I'm in the area and need a panera fix. Overall I'm still thankful that it's in WB and didn't leave the area entirely.
- DDDouglas DuernbergerSep 11, 20251.0Stood in line thurs. a.m. for 15 minutes. Nobody was at the register. They also ran out of 3 coffee selections. This happens very often. Not planning on visiting this location anytime soon again.
- RNRachel NassAug 13, 20252.0I usually have a decent experience at this Panera. Today I ordered two WHOLE salads for Rapid Pick Up. They were made quick which was nice. I went to go get them and was not happy at all with what I saw. I paid over 20 dollars for two salads that were not even half full. The ingredients were not as fresh as they usually are, either. I am a regular Panera connoisseur, and I know they usually fill up their salad bowls to the top of the container. I contacted support to get my money back. I was so disappointed.