Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Troy is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
986 reviews
5 stars
465
4 stars
247
3 stars
101
2 stars
61
1 star
112
- EEEBBOct 14, 20251.0Management needs to do something about staffing. The evening ordertaker for the drive thru always sounds sad and depressed. Last two times I attempted to purchase something from the drive thru I've had to get out of the line because of the ridiculously long wait time. The last time I was able to get coffee from the drive thru it was barely warm. I don't know how you can pour someone a coffee into a paper cup and not realize it's cooled off significantly.
- CEChris EbertOct 3, 20251.0We went here at 4:40 on a Friday. Right after we ordered our food on the kiosk (and we’re planning on eating at the venue) staff informed us that they’re closing the dining room with no reason given. Additionally, the food was terrible.
- SHSuzanne Scott HolmesAug 30, 20255.05 stars for cleanliness. 5 stars for lady at register saying "good morning" as I walked past headed to the rapid pick up. Kitchen is very visible from customer area and I'm not used to that at Panera, usually the counter is too high for me to see over. Staff seems attentive to each customer that comes thru. Customers seem like regulars and are happy. My wait was a lot shorter than at my usual Panera, so I'm satisfied.
- LCLeo CecchiniAug 18, 20251.0Waited 30 minutes for 3 cups of soup horrible service would not check on my food to see if it was being made cashier gave me excuses did not say sorry and was rude to me
- PKPetra KowalisAug 4, 20251.0I have visited this location twice in the past 2 months. The first time, I ate in the cafe and was waited on by the surliest staff member you could possibly imagine. This woman looked like nothing good had happened in her life in years. I was hoping it was just a one off and chose not to submit a review at that time. A couple weeks later, I ordered lunch through the app. When I arrived at the cafe, my presence outside at the ordering menu was not acknowledged so I drove around to the pick up window. I waited several minutes. Several staff members looked right at me. I could see my order, bagged and ready to go. Not one member of the staff did anything until I actually called the cafe and asked for my order to be handed to me. Then, the staff member who handed it through the window didn't so much as apologize. I will definitely avoid this location in the future.