Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chester is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
854 reviews
5 stars
385
4 stars
209
3 stars
82
2 stars
58
1 star
120
What are people saying?
AI-generated from customer reviews
Food Quality
Customers generally praised the food for its taste, with specific mentions of the broccoli cheddar soup and chicken sandwiches, though some noted issues with portion sizes and food temperature.
Service Issues
Many reviews highlighted inconsistent service, including long wait times, incorrect orders, and unhelpful staff, leading to customer frustration.
Cleanliness
Several customers reported cleanliness issues, including dirty tables and restrooms, which detracted from their dining experience.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, citing high costs relative to portion sizes and quality, leading to perceptions of poor value.
Positive Staff Interactions
Despite service issues, some customers noted friendly and helpful staff, particularly highlighting individual employees who provided excellent service.
- D4Dee 4Everland2 days ago3.0Ordered on the app.and went through the drive-thru to pick up. Got home and found out I was missing our cranberry orange slices. Called and had to go back up there to get them. Waited for several minutes to be acknowledged and waited on. Was told "we are out of cranberry orange slices" but there were several in the case. PLUS I was told when I called they were setting 2 slices aside for me. She finally found them. But I do have to say, there weren't very many cranberries in it!! See photo - frustrated that I had to make a return trip AND the product - while tasty- didn't look like the picture in the menu
- MBMatty B5 days ago1.0Waited in the drive thru for 25 minutes yesterday . There was no explanation or apologies when I pulled up to get the food . Very poor customer service. The drive thru and building needs some work as well. Very disappointing.
- PJP.J. JurackNov 2, 20251.0Ran out of practically everything. Susbstituted different items to complete our order. Waited 30 minutes only to be informed they'd burned our eggs and had none left. Waste of time. Completely dysfunctional team. Poorly prepared and staffed. Massive letdown.
- FOFlor OteroNov 2, 20251.0Bad service they don’t have coffee and also they have no milk and also they take for ever to make the food
- JRJuno RheeOct 14, 20253.0직원들도 친절하고 빵과 커피가 좋아요