Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Silver Spring is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
899 reviews
5 stars
480
4 stars
205
3 stars
60
2 stars
46
1 star
108
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers reported poor service experiences, including rude staff and unresolved issues with orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Mixed reviews on food quality, with some praising freshness while others noted inconsistencies and disappointment in specific items.
Atmosphere
Generally positive feedback on the restaurant's atmosphere, described as clean and welcoming.
Long Wait Times
Numerous customers expressed frustration with long wait times for both in-store and online orders.
- SRShahryar RizviOct 30, 20252.0Always place an order via app because if you go with a cashier and they mess up, they won't refund it.
- LJLily JuárezOct 29, 20251.0My order was supposed to be ready at 9:27, but it wasn’t. I received an email at 9:29 saying it was ready, but when I came to the store, it wasn’t. The girl near the kiosk told me rudely that if it’s not there, it’s not ready. I tried to explain that I already got the email, and she told me to go ask myself because the order wasn’t ready. Then I went to ask somewhere else, and my order was already there, ready — they just hadn’t placed it at the kiosk. So what’s the point of online orders and the kiosk then? After all this, I finally got my order around 9:41
- TSTruly SmithOct 26, 20253.0Worst Customer Service I had ever experience in my life. The people making the sandwich in the back are very rude they have no matters. And they don't care about giving good service to customers. Never coming her again!!!
- JAJocelyn AlexanderSep 24, 20255.0The atmosphere is welcoming and clean. The staff and management are personable, friendly, and efficient. It was my first time in, and I will return.
- KTKat TatsuSep 22, 20254.0If you’re getting a deal on an added baked good/dessert, don’t get the brownie bite. I made the mistake and realized it was literally a tiny thing almost a quarter of the size of the regular brownie. Can’t recall if they offered the regular brownie. Need to go back and check, bc if not, that’s a huge disappointment. 1.49 or so for a tiny bite sized dessert versus the good sized brownie.