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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.
I am a frequent customer at this location and tonight I had the best expirence in store all because of Mrs. Megan. She was so sweet and patient. I usually do online orders, however decided to come in and I was greeted with a smile, helpful information regarding food (those who have allergies know) and I couldn't have had a better experience!! She needs a raise, she went above and beyond customer service and deserves to be recognized!
LM
L M
Sep 17, 2025
5.0
I honestly love this Panera. The last couple of nights I have been coming here super late almost closing time and they have been so kind to me! Thank you!!!
MH
Mrs. Hoxha
Aug 24, 2025
3.0
Service has been slow and food put together kinda sloppy
ED
Eric Dawson
Aug 21, 2025
1.0
The next time these people get our order right will be the first time. Just kidding. We won't be back.
DB
donna Baleyko
Aug 19, 2025
2.0
The cashier seemed like we were putting her out to take the order. Didn't even ask if I had a phone number on file. She gave us the notification device after we asked her for it. She must not have started it because it never went off. I got a multigain bagel but it was the size of a hamburger bun. The coffee wasn't hot. We finally went up to get our meal. My sandwich and soup was good. My husband's not so good. This is the 2nd time I have been there and had the same issues.