LG
Leticia Tenorio Gomez
6 days ago
I only go out of my way to review CHAINS when they are exceptionally good/bad. This one is exceptionally bad. Do not come here.
This is my 2nd time going to this location. Spaced out about 3 months. Both times I ordered a cookie. It's nearly a $5 cookie. And both times I didn't get one.
This time (today, literally 15 minutes ago from writing this review) I ordered a grilled cheese, I added cheese ($3) and bacon ($3) and caramelized onions. 1) I did not get the added cheese. 2) Whoever prepared it put the bacon on one half of the sandwich and the caramelized onions on the other side. ARE YOU JOKING?
I spent $35 on 2 sandwiches, soup, and a cookie. THIRTY FIVE. Only to get trolled and not even get half of what I paid for. Needless to say I will not be giving this location another visit and will recommend my friends and family to avoid it as well.
KK
KeksFrmap “Keksfrmap” Keksfrmbeach
Sep 27, 2025
This Panera bread place is so terrible the food was cold the service was bad and they were very disrespectful and I found three hairs in my sandwich and I told them and they just shrugged it off and did not do nothing about it. Don’t come to this place. It’s terrible.
EB
Eugene Brown
Sep 27, 2025
The food is always served cold, and the wait times are way too long, even when the place isn’t busy. On top of that, I suspect the soup isn't fresh — it tastes old, and that’s unacceptable when you're paying premium prices. But here’s where it really crosses the line: the hygiene is disgusting. I watched an employee scratch their butt through their pants while preparing food, then go right back to work like nothing happened. No handwashing. No gloves. Just bare hands on bread, soup containers, utensils — it made me nauseous. This place needs a complete reset — new management, serious staff training, and a full health inspection. Until then, I’ll be warning anyone I know to avoid this location at all costs.
I don’t usually leave reviews, but this Panera location absolutely deserves to be called out. The sandwich-making station is so filthy. Years worth of grime is literally sitting right above all the uncovered food.
There is no attempt to keep things clean or sanitary. It is honestly stomach-turning. For a place that prides itself on “clean” food, this was the exact opposite.
I won’t be back, and if you care about hygiene, I’d suggest you steer clear too.
JA
Jamie Appleman
Sep 24, 2025
The manger that’s an older man is rude. Most of the staff there doesn’t even know how to do their job right which makes the customer look bad when the order is wrong and something is forgotten. I would come multiple times a week and will no longer be going there. After how he treated me and how I’ve seen him interact with others.