CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Needham is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on customer service, with some praising staff friendliness while others report rudeness and poor attitude.
Food Quality
Food quality is inconsistent; some customers enjoy the meals while others complain about tasteless dishes and small portions.
Cleanliness
The restaurant is generally reported as clean, with specific praise for the cleanliness of the bathrooms.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Pricing Concerns
Customers express concerns about rising prices and perceived value, with some feeling that portion sizes have decreased.
CR
Carolyn Runyon
Oct 7, 2025
5.0
Joel greeted me with the biggest smile, so polite, unfortunately they were out of bread bowls but that happens. My order was perfect, the place was clean, they all work together as a team. Super impressed with this location!
JS
Jeff Sylvia
Sep 15, 2025
5.0
Love most things at Panera bread always good and not horrible for you
MM
Mike
Sep 14, 2025
5.0
A whole lot of Panera breads water down their soda, this location does not. Thank you to the manager/owner of this location for not cheeping out on your sip cup customers 🙏
SV
Sarah Brooke Vanaman
Sep 1, 2025
1.0
They threw a sticky moldy rotten apple in with my bread, all inedible. HOW DO YOU NOT NOTICE THIS DISGUSTING FREAKING APPLE???
DF
Daniel Farrohi
Aug 25, 2025
5.0
Great Panera location. Good amount of food for the price. Team was very nice, I think Lydia? helped me at the register, and she was very kind and welcoming.