Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning managers who went above and beyond to resolve issues.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and a perceived decline in quality.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, indicating a need for better management oversight.
Order Accuracy
A significant number of customers reported problems with order accuracy, including missing items and incorrect food preparation.
Pricing Concerns
Customers frequently mentioned that the food is overpriced, especially given the portion sizes and quality.