Panera Bread

3.8
658 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1902 Monroe Ave, Rochester, NY
14618, United States

Hours

Reviews

3.8
658 reviews
5 stars
278
4 stars
178
3 stars
68
2 stars
41
1 star
93
  • SR
    Serena Rachels
    2 days ago
    5.0
    Full of happy HS students, since it's just across the street. Can be crowded and noisy, but often not. I went with my 3 grandsons, and they fetched everything, so it was perfect for me.
  • RR
    rindacilla
    Oct 2, 2025
    1.0
    It's taking over 20 minutes to get a bowl of soup and there's flies on your baguette bread in the bin I wouldn't come back to this Panera again
  • DO
    Daniel O'Brien
    Oct 1, 2025
    5.0
    You probably already know this, but Liz at the front counter is fantastic; she always gives exemplary customer service. Knows the menu, knows what people might want, and most importantly, is friendly.
  • CP
    Christian Parker
    Aug 6, 2025
    3.0
    I wish I had left a positive review sooner, but this was so uniquely horrible that I sadly have to leave a critical review. Historically, this Panera has been fantastic. This past visit was plainly disappointing. My girlfriend and I ordered as we usually do, smoothly, but when we took a seat in the booth by the food window, a SWARM of fruit flies? Gnats? Whichever demons clouded around our heads. We noticed another moving cloud by the trash, so we moved down booth by booth, all seats taken by the dozens of tiny flies. The wall by the end even had a decent amount. It was horrible. The back, however, was much better. We took a seat back there, our appetites diminishing, and noticed trash on the ground, little bits, everywhere. I only got one picture as to not get other patrons in the images. It was very uncomfortable dining in this giant dumpster today. So as we waited, we looked at the reviews on here and found out this has been happening for over a month. Who fired the star employee? Or did everyone quit? We discussed this over mediocre sandwiches with skimped ingredients and wet bread. It was just like an unsettling dissociative nightmare. Please kill the bugs.
  • ME
    Miz EbonyEncourages
    Aug 3, 2025
    2.0
    The place was surprisingly not clean. There were gnats all on the wall